Shipping and Delivery

General Shipping Information
Orders for items in stock will be processed the following business day and shipped within 24-48 business hours of the date the order was placed. If an item is out of stock please allow 2-4 weeks for delivery.

Orders that contain a bad shipping address and are shipped back to the Jova Solutions Distribution Center can be reshipped to the customer, however an additional shipping fee (equal to the original shipping charges) will apply. In order to prevent this circumstance from occurring please verify all shipping and billing information before placing your order

Business hours/days do not include weekends or holidays

Delivery timeframes are estimated and therefore not guaranteed

Your credit card will not be charged until your order is processed for shipping.

International Shipments
IMPORTANT! International shipments are subject to Duties, Taxes, Broker Fees, and Customs Fees in your country. These EXTRA fees are YOUR responsibility and must be paid upon receipt of the shipment. The rules for these fees vary by country, and your local government determines the duty and customs charges. Custom procedures may delay shipments.